Digital transformation

DigitalTransformation:The Next Wave

India is at an interesting digital inflection point, and its organizations are undertaking a series of interesting IT initiatives using emerging technologies to improve their competitiveness.

Insurance and banking firms are conducting pilots on blockchain, while many in the manufacturing and retail sector are pursuing emerging technologies such as RPA, 3D printing and digital twins.

The importance of a digital strategy is huge, and almost every Indian firm is hedging its bets on a comprehensive digital strategy as its future depends on it. This has been corroborated by independent analyst reports which state that India leads the world in the digital transformation business impact scorecard.

Indian firms are also embracing a cloud-first and mobile-first approach, and are looking at embracing new technologies such as virtual reality, robotics and IoT to take customer service to a new level.


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